Last updated: November 12, 2026
We want you to love your order. If something is not right, we are here to help.
30-Day Returns
You may request a return within 30 days of receiving your order. Items must be unused, unwashed and in their original condition and packaging.
Damaged, Defective or Wrong Items
If your item arrives damaged, defective or incorrect, email us at [email protected] within 14 days of delivery with your order number and a photo of the issue. We will send a free replacement or issue a full refund — no need to return the item.
Non-Returnable Items
- Personalized or custom-made products (unless defective)
- Gift cards
- Items marked as final sale
How to Start a Return
- Email [email protected] with your order number and the reason for your return
- We will reply within 1–2 business days with return instructions
- Ship the item back using the instructions provided
Unless the return is due to our error, return shipping costs are the customer’s responsibility. Original shipping fees are non-refundable.
Refunds
Once we receive and inspect your return, we will notify you and process your refund to the original payment method within 5–7 business days. Your bank may take additional time to post the refund.
Exchanges
For a different size or color, simply return the original item and place a new order.
Cancellations
Orders can be cancelled free of charge within 24 hours of purchase, provided they have not yet shipped.
Lost or Missing Packages
If your tracking shows delivered but you cannot find your package, please contact us within 7 days and we will work with the carrier to resolve it.